AIC Group

AIC Group GmbH is a leading German solution supplier for Customer and Business Intelligence, Marketing Automation and Campaign Management. We specialize in creation and development of customer dialog and loyalty programs, supporting management of efficient marketing. AIC provides a customer centralized digital brain for capturing customer behavior, measurement of campaign responses, target groups, sociodemographics as well as customer value. AIC Group has been founded in 1999 with a focus on Business Intelligence (BI) and customer management, today having medium-sized enterprises as well as stock exchange listed companies as customers.

To find out mor about AIC Group, go to our company profile or our FAQ section.

News

Symposium’s lecture of KKH about ai.suite®

View the lecture with the topic "fascination campaign automation" at MicroStrategy® Symposium in Hannover from February 2nd, 2017 here.

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ai.suite® is a powerful, yet easy-to-use campaign management tool for your optimal customer dialog.

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brand eins thema - Business Consultant Industry Report: AIC Group in the top 10 of the best consulting companies

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Make tightly focused decisions with our Performance Ratings.

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AIC Group is showing up: AIC on YouTube

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ai.suite® Marketing platform

  • Automated multichannel-campaign management
  • Personalization rules for individual customer addressing
  • Integral customer addressing for on- and offline channels
  • Personalized rule- and occasion-based communication
  • Detail analysis of campaigns, responses and customer behavior based on contact history

Cross-channel campaign management

  • Control of different channels by central interface
  • Offer definition for usage in desired channels
  • Channel-optimized customer addressing
  • Reaction type definition for cross-channel behavior measurement
  • Connection to different Touchpoints for best customer experience

Performance reporting

  • Integrated BI-analysis platform
  • Gaining knowledge from taken actions for the future
  • Customer value calculation
  • Standard an ad hoc reporting as well as dashboarding
  • Contact history for efficient closed loop marketing

Our references