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Grounded.
Collaborative.
We automate your customer communication with the Marketing Automation Studio, build AI agents with you, and advise on business intelligence. Since 1999.
AIC Group GmbH of Lüneburg is a leading consultancy for everything around data: marketing automation, agentic AI and business intelligence. Since we were founded in 1999 it has always come down to the same thing. Making data usable, in the way you address your customers and in the decisions behind it. Owner-led, north German, from mid-sized companies to corporations.
With the Marketing Automation Studio (MAS) you run your customer communication from a single data base. Events from customer behaviour trigger workflows, with no manual upkeep. Every customer gets what fits them. That lifts satisfaction and conversion.
The Marketing Automation Studio is our customer engagement platform. Customer data, campaigns and content sit in one place. The workflow controls the when, the template the what. Your messages become more relevant across every channel, and your customers stay longer.
The Content Creation Suite (CCS) is where your email and push templates live. Build content by drag and drop, pull in assets, check the preview per test contact. Conditional content and AI-assisted copy suggestions turn one template into several messages. Your team works independently, without a detour through IT.
Templates in the MAS can pull recommendation content through an interface: next best offer, complementary recommendations, repeat purchase. Every customer sees the products that fit them. Whether the values come from the Customer Insights Suite or from your own model is a matter of how it is connected.
We build AI agents. We started in our own marketing; today we help companies build agents of their own: clarify the role, supply the knowledge, extend step by step. A start that is allowed to stay small, and a path that leads further.
From strategy through data integration and dashboards into day-to-day operation: we build the landscape that reliable numbers come from. Across industries, often with the same client for many years, and we keep it running if you want us to.